Gaming is meant to be fun — and at all jili, we want to keep it that way for every player in the Philippines. This page outlines the tools, guidelines, and support resources available to help you stay in control of your gaming habits. Whether you are a new member or a long-time player, understanding responsible gaming is the first step to a healthier, more enjoyable experience. Please read through this page and reach out to our support team any time you need help.
all jili gives every registered member in the Philippines access to practical self-management tools directly from their account settings.
Set a daily, weekly, or monthly cap on how much PHP you deposit into your account. Once your chosen limit is reached, no further deposits are accepted until the period resets. This is one of the most effective ways to keep your spending predictable and within your personal budget. You can adjust your limit at any time through your account settings, and reductions take effect immediately.
Decide in advance how long you want to play in a single session. When your set time is up, the platform will notify you and prompt you to take a break. Regular breaks help you stay refreshed, make clearer decisions, and avoid the kind of extended play that can lead to poor choices. You can set session reminders from as little as 30 minutes up to several hours.
If you feel you need a longer break from gaming, our self-exclusion tool lets you suspend your account for a set period — from 30 days up to a permanent closure. During the exclusion period, you will not be able to log in, deposit, or place any bets. This option is available immediately through your account settings or by contacting our support team directly at any time.
Your full transaction and gaming activity history is available in your account dashboard at any time. Reviewing your history regularly is a healthy habit — it gives you a clear, honest picture of how much time and money you have spent. If you notice patterns that concern you, use the limit tools above or speak to our support team for guidance.
Enable periodic reality-check pop-ups that remind you how long you have been playing and how much you have wagered during the current session. These gentle nudges are designed to keep you grounded and aware without interrupting your enjoyment unnecessarily. You choose the frequency — every 30, 60, or 90 minutes — and can dismiss them or use them as a cue to log off and rest.
Our support team is available around the clock to assist any member in the Philippines who has concerns about their gaming behaviour. You can reach us at [email protected] at any time. We treat all responsible gaming enquiries with complete confidentiality and without judgement. If you are unsure which tool is right for your situation, our team will walk you through the options step by step.
Problem gambling can develop gradually. Recognising the early signs in yourself or someone you care about is the most important step toward getting help.
If any of the signs above sound familiar, you are not alone — and there is no shame in asking for help. The most important thing is to act early before the situation becomes harder to manage. Here are some immediate steps you can take today.
Responsible gaming is not just a policy at all jili — it is a core part of how we operate every day for our members across the Philippines.
all jili strictly enforces the minimum age requirement of 21 years for all members in the Philippines. Every new account undergoes identity verification before any real-money activity is permitted. We do not allow minors to register, play, or access any gaming content on our platform under any circumstances. If we have reason to believe an account is being used by someone under 21, it will be suspended immediately pending investigation.
Our customer support team receives regular training on responsible gaming practices so they can identify and assist members who may be experiencing difficulties. Every support agent is equipped to handle sensitive conversations with empathy, discretion, and practical knowledge of the tools available. We take every responsible gaming enquiry seriously and follow up to ensure members receive the help they need.
We do not target advertising at vulnerable individuals, minors, or people who have self-excluded from our platform. Our promotional communications are designed to inform existing members about available offers — not to pressure anyone into spending beyond their means. All promotions on our Promotions page include clear terms and are never presented as a guaranteed way to make money.
all jili operates in compliance with applicable Philippine gaming regulations and takes its legal and ethical obligations seriously. We cooperate fully with regulatory authorities and review our responsible gaming policies regularly to ensure they remain effective and up to date. Our goal is to provide a safe, fair, and transparent environment where Filipino players can enjoy gaming with complete peace of mind.
Our support team is here for you 24/7. If you want to set limits, take a break, or simply learn more about staying safe, we are ready to help. You can also visit our FAQ page for quick answers, or log in to your account to manage your settings right now. If you are new to all jili, register here and start your journey the right way — with responsible gaming built in from day one.