Your personal data belongs to you — and at all jili, we take that seriously. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and what rights you have as a member in the Philippines. We recommend reading this page alongside our Terms and Conditions so you have the full picture of how your account and data are managed.
When you register an account with all jili, we collect the personal details you provide — including yourfull name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect a copy of your government-issued ID during the verification process, which is required to confirm your identity and comply with applicable regulations. Financial details such as your preferred payment method and transaction history are recorded to process deposits and withdrawals accurately. If you contact our support team, we retain records of that communication to help resolve your query and improve our service. All information you submit is stored securely and used only for the purposes described in this policy. You are responsible for ensuring that the details you provide are accurate and up to date at all times.
When you use the all jili platform — whether on mobile or desktop — we automatically collect certain technical data about your session. This includes your IP address, device type, operating system, browser version, and the pages or games you interact with. We use cookies and similar tracking technologies to keep your session active, remember your preferences, and analyse how members navigate the platform. This data helps us identify and fix technical issues quickly, improve page performance, and tailor the experience to Filipino players. We do not use this data to build advertising profiles or share it with third-party marketing networks. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality. Our use of cookies is limited strictly to what is necessary for platform operation and internal analytics.
Your data is used to operate and maintain your account, process financial transactions in Philippine pesos, verify your identity, and deliver the gaming and sports betting services you signed up for. We also use your information to send you important account notifications — such as deposit confirmations, withdrawal updates, and security alerts — via email or SMS. Where you have opted in, we may send you promotional communications about offers available on the Promotions page; you can opt out of these at any time through your account settings. We analyse aggregated, anonymised usage data to improve platform features and ensure a smooth experience for all members. Your data may also be used to detect and prevent fraud, money laundering, and other prohibited activities in line with our obligations under Philippine law. We will never use your personal data for purposes that are incompatible with those described in this policy without first obtaining your consent.
all jili does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes — full stop. We share your data only with trusted service providers who help us deliver our platform, including payment processors handling PHP transactions, identity verification partners, and cloud infrastructure providers. These third parties are contractually bound to handle your data securely and only for the specific purpose for which it was shared. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines when required to do so by law or in response to a valid legal request. In the event that all jili undergoes a business restructure or acquisition, your data may be transferred as part of that process, and you will be notified in advance. We do not share your data with other gambling operators or unrelated commercial entities under any circumstances.
We apply industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using SSL/TLS protocols, and sensitive information such as payment details is handled through certified, PCI-compliant payment gateways. Access to personal data within our organisation is restricted to staff who genuinely need it to perform their role, and all such access is logged and monitored. We conduct regular security reviews and vulnerability assessments to ensure our systems remain robust against emerging threats. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities as required by applicable data protection regulations. While we take every reasonable precaution, no system is entirely immune to risk, and we encourage you to use a strong, unique password for your all jili account and to keep your login credentials confidential.
As a registered member in the Philippines, you have the right to request access to the personal data we hold about you at any time. You may also ask us to correct any inaccurate information, restrict how we process your data in certain circumstances, or request that we delete your data where there is no longer a legitimate reason for us to retain it. If you wish to exercise any of these rights, please contact our support team and we will respond within a reasonable timeframe in accordance with applicable law. Please note that some data — such as transaction records — may need to be retained for a minimum period to comply with financial regulations, even after an account is closed. You also have the right to withdraw consent for any processing that is based solely on your consent, such as receiving promotional emails, without affecting the lawfulness of processing carried out before withdrawal. For any privacy-related concerns, our support team is available around the clock and can be reached at [email protected].
We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. Transaction records, identity verification documents, and account activity logs are typically retained for a minimum of five years following account closure to satisfy anti-money laundering and financial reporting requirements. Data collected solely for analytical or service improvement purposes is anonymised or deleted once it is no longer needed for those purposes. If you request account deletion, we will remove or anonymise all data that we are not legally required to retain, and we will confirm this action to you in writing. We periodically review the data we hold and delete or anonymise records that are no longer necessary. Our data retention practices are reviewed regularly to ensure they remain aligned with current Philippine data protection legislation.
all jili may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine law. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify registered members via their account or by email. We encourage you to review this page periodically so you are always aware of how your data is being handled. Continued use of the platform after any changes have been published constitutes your acceptance of the revised policy. If you have questions about any update or about this policy in general, our FAQ page is a good starting point, and our support team is always available to assist you directly.
If you have concerns about how your data is handled, our FAQ section covers the most common questions from Philippine members. You can also log in to your account to review your data settings, or register now if you are new to all jili. We are committed to keeping your information safe every step of the way.